Retail Team Member Wanted: Join the Giant Vancouver & Liv Vancouver Crew!
Are you ready to turn your passion for cycling into a career?
At Giant Vancouver and Liv Vancouver, we’re all about helping people get out and enjoy the ride! We’re a small, independently owned shop nestled in the heart of Vancouver’s vibrant West 4th neighborhood. As one of Canada’s top dealers of Giant Bicycles and the first female-focused Liv Cycling boutique, we’re passionate about bikes and dedicated to providing exceptional service to cyclists of all levels. Whether it's road, trail, or daily commute, we ensure every customer has an unforgettable cycling experience.
We’re on the lookout for a passionate, enthusiastic Retail Team Member to join our team!
Who You Are:
You’re a bike lover at heart, and you know exactly how rewarding it feels to share your cycling knowledge with others. You’re excited about helping customers find the right gear, offering advice on products, and creating happy biking experiences—whether they’re hitting the road, tackling a trail, or commuting in style. Friendly, energetic, and approachable, you love talking to people and making them feel welcome. Whether it’s leading a group ride, teaching a clinic, or simply chatting bikes over coffee, you’re eager to build connections and help customers join the cycling community!
What You’ll Do:
- Customer Service Excellence: Provide top-notch, personalized service to every customer, ensuring they leave with the best gear for their needs and a smile on their face.
- Product Knowledge: Show off your expertise in Giant and Liv bicycles, gear, and accessories, offering expert advice and recommendations.
- Community Engagement: Help grow the cycling community by leading group rides, hosting educational clinics, and supporting local events.
- Outstanding Presentation: Ensure the stores are always looking their best and feature all the products we have carefully curated by restocking daily, maintaining the shop floor, and keeping the bike selection on display dynamic and interesting.
What You Bring:
- Passion for Cycling: Whether you're a seasoned rider or just getting started, your love for bikes is contagious!
- Customer Service Skills: You’re a natural communicator who loves talking bikes with people and making sure they feel at ease.
- Cycling Knowledge: A strong understanding of the sport, the equipment, and the joy it brings.
- Team Spirit: You’re ready to be part of a tight-knit team where everyone pitches in to create an amazing experience for our customers.
- Experience: Previous customer service experience is a plus, but enthusiasm and a positive attitude are key!
What You’ll Get:
- Competitive Salary based on experience (starting at $18/hr, full time or part time)
- Employee Discounts on all the best gear and bikes.
- A Fun, Fast-Paced Work Environment with a close-knit team that loves what they do.
- Ongoing Training to keep you growing in the cycling world.
If you’re ready to share your passion for cycling and help others experience the thrill of the ride, apply now and join our Giant Vancouver and Liv Vancouver team!
Send your resume to info@giantvancouver.com now!
We thank all applicants for their interest. Only those selected for interviews will be contacted.